Contact Us — Ambisius

Operating Entity: PT. AMBISIUS LAB INDONESIA (doing business as "Ambisius Lab")
Digital Product & Platform: Ambisius (Web Application: https://app.ambisius.com, Website: https://ambisius.com, Native iOS and Android Mobile Applications)
Support URL: https://ambisius.com/contact
Last Updated: October 16, 2026
Effective Date: October 16, 2026

1. Get in Touch With Us

We are here to help you get the most out of Ambisius. Whether you have a question about setting up your databases, need technical support, or have a business inquiry, here is how you can reach the right team.

2. Contact Directory

Department	Email	What It's For	Response Time
Customer & Technical Support	`support@ambisius.com`	App questions, database setups, formulas, syncing, or billing help	Within 24 hours (Monday – Friday)
Privacy & Data Rights	`privacy@ambisius.com`	Account deletion, data requests, or privacy questions	Acknowledged within 72 hours
Security Reports	`security@ambisius.com`	Security vulnerabilities or urgent access issues	Immediate triage within 24 hours
Legal & Compliance	`legal@ambisius.com`	Regulatory, institutional, or formal legal notices	Within 3 business days
Sales & Custom Plans	`sales@ambisius.com`	Large business setups, multi-organization needs, and custom contracts	Within 24 hours

In-App Help

If you are already logged in to Ambisius:

On Web (app.ambisius.com): Click Help & Documentation in the bottom-left sidebar.
On Mobile: Go to Profile → Help & Feedback.
Documentation & Guides: Visit https://ambisius.com/docs to browse how-to guides and tutorials.

3. Official Company Information

Official Legal Entity: PT. AMBISIUS LAB INDONESIA
Brand / Known As: Ambisius Lab
Digital Product: Ambisius
Location: BSD City, Tangerang, Indonesia
Main Website: https://ambisius.com
Web Application: https://app.ambisius.com
Contact & Support Page: https://ambisius.com/contact